Concierge Service
They know the city and its surroundings inside out — its iconic landmarks as well as its hidden gems, the latest openings to try, the current exhibitions — and they are at your service to organise boat trips, guided tours or to reserve the best tables. A service exclusively for guests staying at the hotel.
Véronique Boillot, our Clef d’Or Head Concierge, is originally from Martigues, a town just a short distance from Marseille. Her naturally curious nature led her to the hotel industry, and to concierge services in particular. Meeting new guests, discovering new addresses — this passionate lover of life knows how to share her enthusiasm and takes great pleasure in personalising her recommendations to meet every request.
Véronique and her team are your dedicated contacts throughout your stay in Marseille.
The perfect stay
Marseille is brimming with treasures to explore: the Old Port and its boats, the MuCEM and the J4, the Calanques and their turquoise coves, the Cours Julien market, Notre-Dame-de-la-Garde… Our concierge team guides you towards the finest experiences, including at the hotel’s own restaurant Les Fenêtres.
Day 1
Morning
Begin your day with breakfast on the terrace of our brasserie, Les Fenêtres, while admiring the majestic Notre-Dame de la Garde — the beloved guardian of our city, affectionately nicknamed the “Bonne Mère”. All your senses will awaken before this breathtaking view, as the sun rises over the Old Port, while you savour a delicious breakfast buffet.
Continue your morning with a guided walking tour through the oldest neighbourhood in Marseille: Le Panier. Its colourful streets are filled with hidden treasures: street art, local boutiques and restaurants, the Vieille Charité with its remarkable monastic architecture, and the imposing Cathédrale de la Major. Every alleyway tells a story, a way of life or a local speciality, just waiting to be discovered alongside our passionate guides!
Lunch
Time for a well-deserved break at the Old Port! After exploring the Panier neighbourhood, make your way down to the harbour to take in the view, enjoy the lapping of the water, the clinking of masts and the lively atmosphere of the city. End your stroll at the very heart of the Old Port, passing through the traditional fish market under the Ombrière, then continue to the Cours d’Estienne d’Orves. This charming pedestrian square, lined with restaurants, is the perfect place to savour local specialities.
Afternoon
Just a short distance away, near the Hôtel de Ville, you can board the Petit Train, which will take you directly up to Notre-Dame de la Garde. From there, you will enjoy the most spectacular panorama in Marseille from its highest point.
Dinner
Marseille is home to exceptional restaurants, whether Michelin-starred, gastronomic or bistro-style. This is the moment to savour a cuisine that combines authenticity, harmony and refinement. The city’s starred chefs will delight you, proving that dishes based on the finest seafood can satisfy even the most discerning palates.
Day 2
Morning
This morning begins with a remarkable cultural experience: a visit to the Grotte Cosquer, a fascinating and unique reproduction spanning 1,750 square metres. Right opposite, the MuCEM (Museum of European and Mediterranean Civilisations) will impress you with its exhibitions and its striking cubic architecture, designed by the celebrated Rudy Ricciotti. The morning ends with a visit to Fort Saint-Jean, a historic monument deeply rooted in Marseille’s heritage.
Lunch
The setting lends itself perfectly to lunch at the top of the MuCEM or Fort Saint-Jean. From there, you can watch the endless comings and goings of boats in the port while savouring generous local cuisine.
Afternoon
Walk back to the heart of the Old Port to board a boat towards the Calanques National Park or the Château d’If, made famous by The Count of Monte-Cristo. Each excursion has its own charm: one reveals breathtakingly beautiful wild and protected coves, while the other is steeped in history.
Apéritif
A sacred ritual for any true Marseillais. The apéritif is a time for sharing — raising a glass to loved ones, laughing, talking loudly and nibbling on panisses (Marseille’s beloved chickpea fritters) while feeling the gentle warmth of the setting sun on your skin. If at all possible, we strongly recommend enjoying this well-deserved pause at the Vallon des Auffes, a charming little fishing harbour not to be missed under any circumstances!
Dinner
It goes without saying that dinner will take place at one of the wonderful restaurants of the Vallon des Auffes. There is something for every taste, from the most refined and gastronomic to the most local and flavourful.
Day 3
This final day continues off the beaten track: head out to discover the Côte Bleue! Take the Côte Bleue train from Gare Saint-Charles in the direction of Miramas, then stop at the village of Sausset-les-Pins. Stroll along the Corniche, enjoying the sunshine and this unspoilt stretch of coastline. Then stop at the small fishing harbour of Sausset for an oursinade: an incredibly authentic and convivial experience featuring quality seafood and sea urchins.
On the way back (by train again), don’t hesitate to stop at the L’Estaque neighbourhood, a source of inspiration for famous painters such as Paul Cézanne, Georges Braque and Auguste Renoir. There, you can enjoy chichis Frégis (sweet fried doughnuts) while admiring the colours of the sunset reflecting on the boats.
Dinner
To round off this day of exploration in style, enjoy dinner in one of the Bubbles of the InterContinental Marseille Hôtel-Dieu, set up on the terrace of the Capian Bar with views of Notre-Dame de la Garde. Discover a unique alpine landscape of illuminated fir trees and an original cable car gondola — a suspended, warm and enchanting moment, perfect for winter evenings.
Contact the concierge: +33 (0)4 13 42 42 42
Frequently asked questions about the Concierge Service
Would you like to organise activities, book a restaurant or discover Marseille during your stay?
We have gathered here the answers to the most frequently asked questions about our concierge services.
Our concierge team can organise boat trips, guided tours of Marseille and the surrounding region, restaurant reservations at the best tables, and provide recommendations on exclusive addresses and current exhibitions.
Véronique Boillot is our Clef d’Or Head Concierge. Originally from Martigues, she knows Marseille and its surroundings inside out and personalises her recommendations to meet every request. She and her team are your dedicated contacts throughout your stay.
Yes, our concierge team takes care of reserving tables at the best restaurants in Marseille, whether the most established addresses or the city’s hidden discoveries. Our restaurant Les Fenêtres is also at your disposal on site.
Yes, our concierge service can arrange boat trips, excursions to the Calanques of Marseille, guided tours and other activities in the Provençal region. Discover all the attractions of Marseille and its surroundings with our tailor-made recommendations.
Our concierge team is available throughout your hotel stay to attend to your requests. Do not hesitate to contact them upon arrival to plan your activities in the best possible way.
Yes, our concierge service can arrange transfers from Marseille-Provence airport or Saint-Charles station, as well as chauffeured car services for travel in the region. Please specify your requirements when booking your stay.
Yes, we encourage you to contact our team before your arrival in order to anticipate your requests and reservations in advance. Please reach us via the hotel reception at +33 (0)4 13 42 42 42.